Privacy Policy

This Privacy Policy describes how eccocreative.com (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

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Collecting Personal Information
When you visit the Site, we collect information about your device, your interaction with the Site, and details necessary to process your purchases. Additional information may be collected if you contact us for customer support. "Personal Information" refers to any data that can uniquely identify an individual. Examples include device information (e.g., browser version, IP address, cookie details), which is used to load the Site and perform analytics, and order information (e.g., name, payment details, contact information), which is used to process orders and prevent fraud. Customer support information is collected to assist with your queries.

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Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children under 18. If you are a parent or guardian and believe your child has provided us with Personal Information, contact us at hello@eccocreative.com to request deletion.

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Sharing Personal Information
Behavioral advertising is used to provide targeted advertisements or marketing communications. Tools like Google Analytics help us understand customer usage. You can opt out of targeted advertising via settings on platforms like Facebook and Google or through the Digital Advertising Alliance's opt-out portal.

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Using Personal Information
We use your Personal Information to provide services, process payments, fulfill orders, and communicate about products, services, and offers. For EEA residents, we process Personal Information based on consent, contractual obligations, legal compliance, or legitimate interests that do not override fundamental rights.

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Retention
We retain your Personal Information as long as needed unless you request its deletion.

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Your Rights
EEA residents can access, correct, update, or erase their Personal Information. To exercise these rights, contact hello@eccocreative.com. Personal Information may be processed in the UK and transferred outside Europe, such as to Canada or the US, in compliance with GDPR.

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Cookies
Cookies improve your experience on the Site by remembering preferences and tracking actions. You can manage cookies through browser settings, though blocking cookies may affect functionality.

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Changes
This Privacy Policy may be updated to reflect changes in practices or for legal and regulatory reasons.

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Contact
For questions or complaints, contact us at hello@eccocreative.com. If unsatisfied with our response, you may contact your local data protection authority or the Information Commissioner's Office at Scotland@ico.org.uk.